PRICE BY-POS BV continues to grow year after year. We have one overriding objective: Focus on you, the customer. We work hard to listen carefully and tailor our solutions to meet your needs. Then, we make ordering easy for you while providing a great value. Our goal is to build a growing relationship with you, and we appreciate the opportunity to serve you (Labelprinters, Kassalade, Kaartreaders en etc).
SERVICE BY-POS BV Customer service isn't the most important thing we do. It's the only thing we do. That's why we provide free technical support for the life of your product. Also, a dedicated account manager will not compromise when it comes to providing you with service.
QUALITY BY-POS BV Since client satisfaction is one of our priorities, we go to great lengths to implement practices that guarantee an efficient, fluid and friendly relationship, promoting a culture of service among our collaborators.
With high-speed Internet, our Free Virtual On-Site Support gets you back to business in a snap! Our Help Desk team utilizes secure remote login software to establish a remote connection directly to your PC. It's as if a help desk specialist were sitting right at your desk!.
Clients use our Pre-Sales Tech Support to identify the correct products and services to match their specific business requirements. The team are able to advise on a range of criteria, from whether a device is rugged enough for the clients working environment, through to printer speeds, barcode reader scan ranges, and much more.
We aim to keep repair costs low by carrying out component level repairs wherever possible. Repair turnaround times for the above brands average 5 working days. This can extend if you have not taken out an enhanced warranty in advance, as warranty customers are given priority..
We also currently provide telephone support for customer applications if required. Dedicated helpdesk operatives are trained to a very high level by the customer initially and then by our own team in the use of the customer's application.
The BY-POS offers both Pre-Sales and Post-Sales Technical Support